We ship anywhere in the world so it will depend on your country of residence as not all of our merchandise ship from the same warehouse. We want to make sure you get your items as quickly as possible so we process orders between Monday and Friday. Orders will be processed within 3-7 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
According to our results on delivering more than 10.000 orders, it may take anywhere from 10 - 40 days on average. This is highly dependent on the customs and import process in your country. Below are the most typical time frames for your region:
Estimated Shipping Time
The United States
Canada, Europe, Middle East
Australia, New Zealand, India & Rest Asian Countries
Mexico, Cental America, South America
Please note this can be affected due to Holidays, weather conditions and others and also we are not responsible for delays caused by the customs department in your country.
Simply choose your color or size if applicable from the dropdown menu on the product page, then click the "Add to Cart" button and proceed to checkout when you are done shopping. Please note that prices displayed during checkout is in USD.
TheTrendyTwist.com adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
No Problem, we are here to help you. Please be so kind to mail us at firstname.lastname@example.org with your name and phone number and our team will contact you to help in payment processing for your favorite products.
We only allow order cancellation within 12 hours after you made payment. We will provide full refund if you cancel your order within 12 hours. Please understand that once we have sent out your order to the postal company, we no longer are able to cancel your order.
We usually have already sent out your order after 24 hours from the time you make payment. If a change needs to be made to your order, please contact us at email@example.com ASAP and we will do our best to accommodate that change. However we cannot make any promises.
Oftentimes this is because you have accidentally entered your email wrong. Throughout the process we will send out 2 emails, an order confirmation and a shipping confirmation email. If you believe you may have entered your email wrong please contact us via firstname.lastname@example.org and we will fix it for you.
Also, please check your SPAM folder to see if your confirmation email was sent there.
We have a large assortment of products stocked in different fulfillment centers around the world. When you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…be sure they are on their way :) Do check with us via email email@example.com
Prices revealed from your respective package might be different from what you have paid but please do not worry! Usually what our fulfillment center would do is to mark extremely low prices or mark the items as gifts altogether. This is to prevent tariffs/custom import duties being incurred on your end as for certain countries these additional charges are extremely costly which otherwise you have to pay.
Anyone at home can receive the package on your behalf. If no one is at home, the postman will leave a collection slip and you will have to proceed to the post office to collect your package. Or they will simply call you at the phone number you left with us.
Our return policy lasts 15 days from the date you receive the product. If 15 days have gone by since, unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Do note that return postage fees will not be covered by us. We recommend emailing firstname.lastname@example.org for full order return inquiries.
You will be responsible for paying your own shipping costs for returning your item. If you are shipping an item over $30, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
We offer a 100% money back guarantee on all items defective on delivery and orders undelivered in 60 days. We are also able to send replacement items if you would like. Please contact email@example.com for more information on your refund request. If your order arrived damaged, please attach photos for proof so we can make it right for you as soon as possible.
Our Refund Policy lasts 15 days. If 15 days have gone by since you received your order, unfortunately we can't offer you a refund or exchange.
Depending on whether we have sent out your order already, we are able to process your order cancellation and refund back your money. We will guarantee to provide full refund if you cancel your order within 12 hours after you have made payment. However if 12 hours has passed since you made the order, you may have to wait for your parcel to arrive before you can return them to us.
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